Shipping policy

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays).

You will receive a confirmation email once your order has been placed, and a separate email with tracking information once your order has shipped.

During high-demand periods or promotional events, processing times may be slightly longer.

Shipping Rates & Delivery Time

Shipping rates are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

• United States: 3–7 business days
• International: 7–21 business days (depending on destination)

Please note that delivery times are estimates and may vary due to carrier delays or customs processing.

racking Information

Once your order has shipped, you will receive an email with tracking details.
Please allow up to 24–48 hours for tracking information to update.

Shipping Address

Please ensure that your shipping address is correct at checkout.
We are not responsible for delays or lost packages due to incorrect or incomplete addresses provided by the customer.

If you notice an error in your shipping information, please contact us immediately at doishopx@gmail.com

Lost or Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery with photos of the packaging and product.

If your package is marked as delivered but cannot be located, please first contact your local carrier. If you still need assistance, reach out to us and we will do our best to help.

Customs & International Duties

For international orders, customers are responsible for any customs duties, taxes, or import fees that may apply in their country.

Contact

If you have any questions about shipping, please contact us at: doishopx@gmail.com